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Complete or update your Service Provider Profile

Step by step guide to updating your profile.

What you need before you begin

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Your username and login credentials.

First time applicant

After you register for access to GovGrants, you are required to complete and submit your Service Provider Profile. See Registering in GovGrants for instructions on how to register.

Returning applicant

You are required to review and, if required, update your Service Provider Profile each time you apply for funding to ensure that your profile is up to date.

Mandatory documents and other required information

You will need to provide detailed organizational information including your organization's mission statement, financials, operational information, current list of Board of Directors and governance information, and will be required to upload the following mandatory documents*:

Your Service Provider Profile must be complete and up to date to qualify for Community Investment Program (CIP) funding.

Getting started

Select the Service Provider Profile link from the left sidebar. It's located under the My Organization heading.

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View/review the information in your Head Office Profile. Select the Edit button in the top/bottom right corner if you need to update your website or business address. Any other changes to this form (including the Primary User) must be made by contacting the Community Investment Program team.

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Scroll to the bottom of the page to view the 2 required program area forms.

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Select the green view icon Green view eye in the Actions column to access the Community Investment Program form. Select the Edit button to enter edit mode and complete or update the information in the following tabs: Overview, Nature of Organization, Equity and Operations.

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Community Investment Program form sections

Overview tab

This tab requires you to select the Type of Organization (refer to the Community Investment Program's eligibility criteria).

Use the search icon blue search icon and select your Executive Director from the list.

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Nature of Organization tab

This tab requests information related to your organization’s mission, sector and geographical area served.

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Equity tab

This tab collects information about your organization's Diversity, Equity and Inclusion journey.

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The Populations Served section requires a section save. Select the New button to add your responses to this table. Once you have completed this section, you must select the Save button in the light blue section heading, or you will lose your work.

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Operations tab

This tab requests information related to your operations and client visits.

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Documents tab

This tab is used to upload mandatory documents. Select the Add button in the Documents section heading.

If you cannot see the Add button, exit edit mode by selecting the Save button in the top/bottom right corner of the screen - you will now see the Add button in the Documents section heading.

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Once you have completed this form, select the Save button in the top right corner.

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Now, select the Back to Head Office Profile button.

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Scroll to the bottom of the Head Office Profile page to view the 2 required forms.

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Now, select the green view icon Green view eye to access the Authorized Members form.

Authorized Members Form

Select the Edit button to enter edit mode and complete or update the Board of Director information.

Authorized Members are staff or Board Members with signing authority at your organization.

Once you have completed this form, select the Save button in the top right corner.

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Now, select the Back to Head Office Profile button

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Next Steps

Your Service Provider Profile has now been completed or updated.

Please note, you can select the Validate button in the top right corner to check your submission for any errors or omissions before you submit for review.

If you have any questions, contact the Community Investment Program team.