Attract and Retain Top Talent

Desired outcome: We have the employees with the skills to deliver on outcomes.

Measurement:

• Resident satisfaction with Regional staff
• Percentage of residents who agree Region of Peel staff were knowledgeable

Client Satisfaction with Regional Employees

Source: External Client Satisfaction Survey (2017).

Importance

Attracting and retaining top talent supports the Region of Peel in delivering value to residents.

Over the last four years, we:

• Enhanced the performance management program to ensure all employees have objectives that align with strategic outcomes.
• Enhanced leadership development programs.
• Improved learning and development programs.