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News Release: January 10, 2019

Region of Peel Remains Committed to Continuous Improvement

BRAMPTON, ON. January, 10, 2019 – The Region of Peel continues to demonstrate its commitment to providing services that are effective and efficient, which provide value for the residents' tax dollars. This commitment ensures that the Region remains innovative in order to improve community outcomes.

The Region developed a Continuous Improvement Program to ensure client needs and user experiences are the focus of improvement initiatives which help to save and avoid costs.

“The Region’s goal is to ensure that services are delivered effectively and in the most efficient manner possible – reducing the need for increased taxes on residents and businesses in Peel,” said Catherine Matheson, Commissioner of Corporate Services. “Over the past four years, there has been a cumulative cost savings totalling $52.9 million for tax-supported programs and over $12.8 million for the utility rate supported programs. The Region has formally adopted a Lean Six Sigma approach to eliminate waste, optimize value for the taxpayer and improve our community outcomes through a robust continuous improvement program. Savings to date demonstrate this strong commitment.”

Over the past 12 months, 22 improvement initiatives were completed – with cost savings of $7.2 million and cost avoidance of $3.69 million. Some of the initiatives completed include:

The financial benefits achieved from the program were reflected in the 2018 Continuous Improvement report to Council on Jan. 10, 2019.

The Region of Peel works with residents and partners to create a healthy, safe and connected Community for Life for more than 1.5 million people and 175,000 businesses in the cities of Brampton and Mississauga and the Town of Caledon. Peel's services touch the lives of residents every day. Recognized as a leader in management and service delivery, the Region of Peel is the only government organization at any level to receive Excellence Canada's Platinum Award for Excellence, Innovation and Wellness®. For more information about the Region of Peel, explore and follow us on Twitter at @regionofpeel.

Media Contacts

Genevieve Ricciardella
Specialist, Corporate Communications
Region of Peel
905-791-7800, ext. 4672